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Frequently Asked Questions

How can we help you today? You will find the most commonly asked questions in this section. If you do not find your specific one, please email us and we will respond, usually within a few hours.

How do I know if I get seasick?

Seasickness, real or perceived, is the first of all the fears of those who approach a sailing vacation for the first time. Let’s discuss the facts and make some suggestions to ease your mind, and tummy, if necessary.

In 40+ years professional experience in sailing, we have not seen anybody suffering from actual chronic seasickness, on these short distance sailing navigations. We mostly see people who are afraid of suffering seasickness when they find themselves on a yacht. Some people experience motion discomfort on big ferry boats, fishing boats or motor/power yachts and think that same discomfort will translate on a sailing yacht. Let us reassure you right now: nothing could be farther from truth!

First: the hull of a sailboat is 2/3 under the water level, hence only 1/3 above the surface. Because of this structure, sailing yachts face the ocean and the waves quite differently than a flat, shallow bottomed power boat, fishing boat or a ferry. A sailing boat’s movement is very smooth. It cuts through the waves as butter, as opposed to a flat ferry ship. A sailboat is excellently balanced on the water, as most of its weight is in its keel, the lowest point of the vessel. This is not the case with power boats and especially catamarans.

Second: on a sailing yacht you will spend the entirety of your day outdoors, in the cockpit shade or sunbathing under a refreshing breeze, as the boat is slowly navigating in all peace, serenity and silence. You will be inhaling the most refreshing and nourishing ocean air, packed with minerals and nutrients, vaporised at every splash of the wave. You will be looking at the most amazing scenery and panoramas, different every day. You will be peacefully admiring the coastal line, the horizon of an infinite ocean line always at your sight, the fresh breeze accompanying your every day. This is a very different experience than that of a ferry boat, power boat, fishing boat or – worse – a catamaran, where you are in a closed and crowded space with possibly the odor of fuel and no visual cues where you are. That is a mixture that sickens even the best of sailors! Hopefully you can understand these two completely opposite worlds.

Last: Let’s not to forget the psychological aspect of this fear. The more scared you feel, the more your stomach contracts and tightens. Anxiety makes you more prone to stomach discomfort, which is true for any stressful situation. However once you see you are doing absolutely fine, usually the moment you step on a sailboat, your fears will disappear. So just relax, lie back, enjoy the scenery and start unplugging from your hectic world.

If you still think you might suffer from motion sickness, there are a few practical steps you could take preventatively to avoid discomfort. For the first day or two, try to avoid high-sugar foods or anything that could upset your stomach or cause indigestion. A few notable recommendations for the first day or two are to avoid nutella, very sweet jams, too much milk, fizzy drinks, and too much coffee. Go for drier and possibly savoury foods such as cereals, bread, crackers and plain hot or cold drinks. Your tummy will be happy with these.
While onboard and for the first few days, whilst in navigation, try to avoid going inside the boat yourself, and rather, instead ask for a member of crew to retrieve items for you.
As evidenced, the majority of this fear is actually psychological. A few very simple practical steps will help avoid any discomfort. If you still want to make sure you take all precautions, arm yourself with motion sickness medication, patches or bracelets – we have seen they all work great!

How much do I tip the crew?

Typically 10%. The crew works long hours throughout the charter to ensure that you receive exemplary service during your holiday. It is customary to recognise the effort that the Captain and Crew have added to your experience by leaving a gratuity of between 10% and 15% of the charter fee. If you are happy with the service provided and you would like to appreciate your crew, leave an envelope with the captain, who will split it evenly.

Tips and gratuities on Charter boats and many other places have gone from being optional to expected. Many crew members work mostly for tips and will work as hard as they can to impress you. As with any gratuity, if you receive bad service, it is well within your right to withhold some or all of the crews tips. The customary gratuity is 10-15% of the price of a charter, just like a restaurant. In other words, on the high end $100 for every $1,000 you spend. If the crew has gone considerably out of their way for you, you may tip more and you my tip the Captain. Having said that, if you do not catch a lot of fish, it doesn’t mean that the crew wasn’t good or didn’t work hard to make your trip enjoyable. There are days where the fish just aren’t biting! That’s why they call it fishing and not catching. These things are not always the crews fault. If you don’t catch a lot of fish and are considering an appropriate gratuity, consider how far out of their way did the crew go to try and find the fish, or to entertain you in other ways. Did the captain move the boat around in search of fish? Did the mate try different techniques, perhaps with different equipment or bait? If the answer is yes, than the crew likely did everything they could, and may have even worked much harder than on an ordinary day. In this case it would be appropriate to give them a generous tip. If, on the other hand, you didn’t catch fish, the crew was sour, or didn’t do anything to try and find the fish, then you probably have a good case for withholding a gratuity. If this ever happens, we’d like for you to contact and tell us about it.

Can I pay with a Debit or Credit Card?

Yes, you can use a credit or debit card if you like. However, a 10-15% bank processing fee applies. European yacht owners are not accustomed to credit card processing platforms, as bank fees for such services are very high in Europe. The standard payment means is a bank transfer. This is backed by the yacht charter signed agreement and yacht charter invoice.

Can I pay when I embark?

No, all installments must be paid at least thirty days prior to embarkation. Standard international yacht charter payment terms are: 50% upon booking, 50% thirty days prior to embarkation. Because of the extreme seasonal nature of yachting business, this type of payment term was put in place long ago to reflect the need for allowing a minimum amount of time for re-placement of weeks that might otherwise be cancelled on late notice. This would make it impossible for owners to fill in the missing week in their booking schedule, hence experiencing a considerable loss given their extremely short time frame within which they have to make their living for the rest of the year (we are talking three working months out of twelve ). That is why these terms were made universal. Should you feel there might be a possibility of you not making it for any reasons, such as guests with particular health issues, you may find it useful to get a travel cancellation insurance. We recommend EIS insurance for this. As legal proof of payment you will sign the yacht charter agreement upon booking, together with receiving the invoice for your yacht charter stating all details and payment instructions.

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